MONDIAZ Privacy policy
Mondiaz B.V. respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially. We use your data to process orders as quickly and easily as possible. For other purposes, we will only use this data with your permission. Mondiaz B.V. will not sell your personal information to third parties and will only make it available to third parties involved in processing your order. If judicial authorities or other official agencies require access to personal data on legal grounds, Mondiaz B.V. may comply. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide to us.
This privacy policy applies to all activities of Mondiaz B.V. by using the services that Mondiaz B.V. offers, you agree to the terms outlined in this policy.
Mondiaz B.V. uses the collected data to provide the following services to its customers:
Mondiaz B.V. does not sell your data:
Mondiaz B.V. will not sell your personal information to third parties and will only share it with third parties involved in processing your order. Our employees and any third parties we engage are required to respect the confidentiality of your data.
Your personal information is safe with Mondiaz B.V. We value the trust you place in us and will handle your data with the utmost care.
If you have any questions about Mondiaz B.V.'s privacy policy, please send us an email. We will assist you if you need information about your data or if you wish to make changes. If changes to our privacy policy are necessary, you will always find the most recent information on this page.
How does Mondiaz B.V. use your data?
Below is an overview of the purposes for which Mondiaz B.V. processes your personal data. For each purpose, we specify which data is used, the legal basis for processing that data, and the duration for which Mondiaz B.V. will retain it. To ensure clarity, we have organized the information by type of data flow.
Service provision, customer management and financial administration
Purpose: Financial administration
Data: Company Name, Billing Address, Banking Details (Bank Name/IBAN/BIC), Outstanding Balance
Legal Basis: Legal obligation
Retention period: As long as necessary for this purpose
Purpose: Order Management
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: Handling complaints
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: Invoicing
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: CRM
Data: Name, Username, Email Address, Location, Order History, Social Media Account, Browser, Operating System, User ID, Phone Number
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Job applications
Data: Name, Username, Email Address, Location, Order History, Social Media Account, Browser, Operating System, User ID, Phone Number, Profile Picture
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Marketing
Purpose: Direct marketing
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Newsletter
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Sociale media marketing
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Website
Purpose: Website analytics
Data: Browsing Behavior, Location
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose, up to a maximum of 2 years
Purpose: Providing an account
Data: Name, Address, Email Address, Username, Password, User ID, Message Content
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Posting messages or reviews
Data: Name, Address, Email Address, Username, Password, User ID, Message Content Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Chat function
Data: Name, Address, Email Address, Username, Password, User ID, Message Content
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
How do we collect your personal data??
Mondiaz B.V. possesses information about you because you have provided it to us.
What are your rights?
Under the European General Data Protection Regulation, you have several rights regarding your data and its processing:
Access
You can always view your own personal data and, if necessary, modify it in your account. If you wish to see the personal data Mondiaz B.V. has recorded about you, you can request access.
Rectification
If you find inaccuracies in the personal data you have viewed after an access request and are unable to modify it yourself in your account, you can request Mondiaz B.V. to make necessary changes. You have the right to ask Mondiaz B.V. to correct, enhance, supplement, delete, or secure your data as needed..
Restriction of processing
Under certain circumstances, you have the right to request Mondiaz B.V. to limit the processing of your personal data..
Right to object
If processing is based on Mondiaz B.V.'s or a third party's legitimate interests, you have the right to object to such processing.
Data transmission
You have the right to obtain your personal data from Mondiaz B.V. We will provide it in a structured, commonly used digital format that is easily accessible in other standard digital systems. This allows you to transfer your data to another provider if you wish.
Withdrawal of consent
If a specific data processing activity relies on your consent as its legal basis, you have the right to withdraw your consent. While this does not impact past processing activities, it does mean we cannot continue processing that data. As a result, Mondiaz B.V. may be unable to provide you with certain services.
Response from Mondiaz B.V.
A request can be sent to [email protected]. Mondiaz B.V. will fulfill your request as soon as possible and in any case no later than one (1) month after Mondiaz B.V. has received such a request. If Mondiaz B.V. denies your request, we will indicate in our response why the request is being denied.
Recipients of Personal Data
The data may be shared with:
This privacy policy applies to all activities of Mondiaz B.V. by using the services that Mondiaz B.V. offers, you agree to the terms outlined in this policy.
Mondiaz B.V. uses the collected data to provide the following services to its customers:
- When you place an order, we need your name, email address, delivery address, and payment details to process your order and keep you updated on its status.
- To make shopping at Mondiaz B.V. as enjoyable as possible, we store your personal data and information related to your order and the use of our services with your permission. This allows us to personalize the website and recommend products you might find interesting.
- With your permission, we use your data to inform you about website developments, special offers, and promotions. If you no longer wish to receive this information, you can notify us by sending an email or adjusting your preferences in your account.
- When you create an account at Mondiaz B.V., we save your details. In your Mondiaz B.V. account, we store information such as your name, address, phone number, email address, delivery and payment details, so you do not need to enter them each time you place an order.
- Data about the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
- If you decide to write a review, you can choose whether to add your name or other personal details. We are interested in our visitors' opinions but reserve the right not to publish contributions that do not meet our site guidelines.
Mondiaz B.V. does not sell your data:
Mondiaz B.V. will not sell your personal information to third parties and will only share it with third parties involved in processing your order. Our employees and any third parties we engage are required to respect the confidentiality of your data.
Your personal information is safe with Mondiaz B.V. We value the trust you place in us and will handle your data with the utmost care.
If you have any questions about Mondiaz B.V.'s privacy policy, please send us an email. We will assist you if you need information about your data or if you wish to make changes. If changes to our privacy policy are necessary, you will always find the most recent information on this page.
How does Mondiaz B.V. use your data?
Below is an overview of the purposes for which Mondiaz B.V. processes your personal data. For each purpose, we specify which data is used, the legal basis for processing that data, and the duration for which Mondiaz B.V. will retain it. To ensure clarity, we have organized the information by type of data flow.
Service provision, customer management and financial administration
Purpose: Financial administration
Data: Company Name, Billing Address, Banking Details (Bank Name/IBAN/BIC), Outstanding Balance
Legal Basis: Legal obligation
Retention period: As long as necessary for this purpose
Purpose: Order Management
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: Handling complaints
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: Invoicing
Data: Name and Address Information (NAW), Delivery Address, Billing Address, Email Address, Phone Number, Payment Information, Account Number, Order Number, Complaint Details, Chamber of Commerce (KvK) Number, VAT Number, Customer Number
Legal Basis: Execution of the agreement
Retention period: As long as necessary for this purpose
Purpose: CRM
Data: Name, Username, Email Address, Location, Order History, Social Media Account, Browser, Operating System, User ID, Phone Number
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Job applications
Data: Name, Username, Email Address, Location, Order History, Social Media Account, Browser, Operating System, User ID, Phone Number, Profile Picture
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Marketing
Purpose: Direct marketing
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Newsletter
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Sociale media marketing
Data: Name, Address (NAW), Email Address, Phone Number, Click Behavior, Browsing Behavior, Interest in a Product, Social Media Account, User ID, Order History, Postal/Billing Address
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Website
Purpose: Website analytics
Data: Browsing Behavior, Location
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose, up to a maximum of 2 years
Purpose: Providing an account
Data: Name, Address, Email Address, Username, Password, User ID, Message Content
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Posting messages or reviews
Data: Name, Address, Email Address, Username, Password, User ID, Message Content Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
Purpose: Chat function
Data: Name, Address, Email Address, Username, Password, User ID, Message Content
Legal basis: Legitimate interest
Relevant interest: Commercial interest
Retention period: As long as necessary for this purpose
How do we collect your personal data??
Mondiaz B.V. possesses information about you because you have provided it to us.
What are your rights?
Under the European General Data Protection Regulation, you have several rights regarding your data and its processing:
Access
You can always view your own personal data and, if necessary, modify it in your account. If you wish to see the personal data Mondiaz B.V. has recorded about you, you can request access.
Rectification
If you find inaccuracies in the personal data you have viewed after an access request and are unable to modify it yourself in your account, you can request Mondiaz B.V. to make necessary changes. You have the right to ask Mondiaz B.V. to correct, enhance, supplement, delete, or secure your data as needed..
Restriction of processing
Under certain circumstances, you have the right to request Mondiaz B.V. to limit the processing of your personal data..
Right to object
If processing is based on Mondiaz B.V.'s or a third party's legitimate interests, you have the right to object to such processing.
Data transmission
You have the right to obtain your personal data from Mondiaz B.V. We will provide it in a structured, commonly used digital format that is easily accessible in other standard digital systems. This allows you to transfer your data to another provider if you wish.
Withdrawal of consent
If a specific data processing activity relies on your consent as its legal basis, you have the right to withdraw your consent. While this does not impact past processing activities, it does mean we cannot continue processing that data. As a result, Mondiaz B.V. may be unable to provide you with certain services.
Response from Mondiaz B.V.
A request can be sent to [email protected]. Mondiaz B.V. will fulfill your request as soon as possible and in any case no later than one (1) month after Mondiaz B.V. has received such a request. If Mondiaz B.V. denies your request, we will indicate in our response why the request is being denied.
Recipients of Personal Data
The data may be shared with:
- Processors
- Parties involved in executing or fulfilling an agreement between you and Mondiaz B.V.
- External advisors
Mondiaz B.V. may also be required to disclose your data to third parties, for example, due to legal obligations.
Where to address Complaints and Questions?
If you have any questions regarding this Privacy Statement or how Mondiaz B.V. uses your data, please email [email protected]. If you wish to file a complaint about Mondiaz B.V.'s handling of your data, you can also reach out to [email protected]. Additionally, you can contact the relevant national authority responsible for privacy protection. In the Netherlands, this authority is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).